Last Updated: October 16, 2017
Information We Collect
A. Information You Provide to Us
Booking Information. When you book a Cruise on the Platform, we receive information about the booking you make and all of the information you provide us in connection with the booking, such as your name, address, phone number, email address, date of birth, and nationality. We also receive any other information you may provide about your travel such as your travel and departure dates, information about the adults and children traveling in your party, your cabin type, or other information needed to book your particular Cruise.
Payment Information. When you use your credit card or other payment method to book a Cruise, we receive and store information about your payment card details and share the information with Cruise Providers who will process payments in accordance with their own privacy policies and practices.
Contests and Communications. If you participate in contests that we hold from time to time or otherwise contact us directly, we may receive additional information about you, such as the information you submit through any forms on our Site. For example, when you contact our Cruise Experts, we may receive your name, phone number, email address, the contents of a message or attachments that you may send to us, and other information you choose to provide.
B. Information We Collect When You Use the Platform
Device Information. We receive information from your device(s) including, IP address, device type, web browser type, operating system, resolution, and inbound and outbound links you follow to and from the Platform.
Usage Information. To help us understand how you use the Platform and to help us improve it, we automatically receive information about your interactions with the Platform, like the pages or other content you view, your actions on the websites and online Platform, and the dates and times of your visits. This information helps us improve the Platform.
Information from Cookies and Similar Technologies. We collect information through the use of “cookies,” tracking pixels, and similar technologies to understand how you navigate through Platform, to learn what content is popular, save your information and preferences, advertise products and services that may be of interest to you, and to help us improve our algorithms and the offerings on the Platform. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Platform.
You should consult your web browser(s) settings to modify your cookie preferences. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the Platform.
How We Use the Information We Collect
We use the information we collect from users to:
How We Share the Information We Collect
Service Providers. We work with third party service providers to perform services on our behalf, such as to host the Platform, provide the Platform’s booking engine, process your payment information, and send you email communications, including marketing communications. We may share your information with such service providers to help us provide the Platform, including to do all of the things described in Section titled “How We Use the Information We Collect.”
Third Party Advertisers. When you visit our Platform, third party advertisers may set and access their own cookies, pixel tags, and similar technologies on the Platform and they may otherwise collect or have access to information about you that they collect over time and across different websites. We and third party advertisers may target advertisements for products and Platform in which you might be interested based on your use of the Platform.
If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To learn more about your choices, please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices, or the Network Advertising Initiative (NAI) Opt-Out Page: http://optout.networkadvertising.org/choices. Please note that even if you choose to opt out, you will still see advertisements.
Other Sharing. We may share your information with third parties in the following cases:
Email Subscriptions. You can always unsubscribe from our newsletter and promotional emails but we will still send you transactional emails about your bookings through the Platform.
Text Messages. If you prefer to stop receiving text messages from us, please send us a request at [email protected] that includes your name, email address, and phone number and an explanation that you would like to opt out of receiving text messages.
Do Not Track. At this time we do not respond to Do Not Track signals.
Data Security. We are committed to protecting your information. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.
Children’s Privacy. The Platform is not directed to children, and we don’t knowingly collect personal information from children under 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please contact us at [email protected]