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About Dreamlines

Who are we?

Dreamlines is the world’s fastest-growing online cruise portal. Operational in nine different countries and counting, we’re the only cruise agency with a global footprint. Our mission? To be the world’s best place for booking perfect cruise vacations.

Read more: About Dreamlines

Why book with Dreamlines?

Dreamlines is a global leader in cruise travel. Our cruise experts have extensive experience and deep knowledge to ensure that we match you with the right cruise. We’re happy to guide you through every stage of your journey, from helping you find the cruise that’s right for you, to preparing you for departure, and beyond. Our service encompasses far more than just selling cruises – we can typically assist you with travel insurance, flights, pre- & post hotel stays, transfers, shore excursions, and more.

What is your best price guarantee?

It’s simple: we guarantee the best price for your cruise, period. All of the prices on our website are including taxes and port fees, so you don’t have to worry about hidden fees, and we don’t charge any cancellation or agency booking fees, so you can be sure that what you see is what you get.

Read more about our best price guarantee

About Cruising

Why should I go on a cruise?

Cruising is an increasingly popular form of travel. It’s convenient, it’s easy, and it’s fun. Cruising is a wonderful way to travel the world, and modern cruise ships have something for everyone, including kids, singles, couples and seniors. Cruising is perfect for everyone and is a great value compared to other vacation options. When you compare the all-inclusive cost (accommodations, meals, entertainment, activities and more) of a cruise to a land vacation, a cruise is the BEST vacation value! So, the real question is, why NOT go on a cruise?

What types of cruises are there?

There’s a cruise style for everyone. Looking for a family vacation that will be fun for all generations? Why not book a family cruise? Maybe you’d like to treat yourself and experience true VIP treatment during your vacation? A luxury cruise could be just the thing for you. Do you prefer a more intimate atmosphere, with plenty of chances to get to know your fellow passengers? Be sure to check out small ship cruises or a river cruise. Looking to meet that special someone? Why not try a singles cruise? However you choose to cruise, there’s a cruise style that’s right for you!

Where is the best place to cruise?

Cruise ships travel all over the world, and there is no single best destination to cruise. The Caribbean is one of the most popular year-round cruise destinations. The Caribbean Sea is home to miles of tropical sandy beaches, tropical weather, and countless island paradises just waiting to be explored. In the summer months (June through September), many travelers choose an Alaskan cruise adventure to get a first-hand glimpse of magnificent glaciers, breathtaking wildlife and majestic natural landscapes. The Mediterranean is also a great spring and summer destination, with its landmark European cities and world-class beaches. There are so many wonderful places to cruise – check out our Cruise Destinations to learn more!

When is the best time of year to cruise?

You can cruise to the Caribbean any time of year, and a Bahamas cruise or Mexico cruise can be just the thing for a warm-weather winter escape. Destinations such as Europe and the Baltic Sea are best saved for the warmer spring, summer, and fall months, while the season for Alaska and the Norwegian Fjords is notoriously short, with peak summer as the best time to visit places close to the poles.

But when it’s winter in the northern hemisphere, it’s summer in the south, meaning South America, Australia & New Zealand, the South Pacific, and Southeast Asia are all great places to go if you’re chasing the sun.

What is the best cruise line for me?

Every cruise line is different, and so is every passenger. Whether you want a fun-filled family adventure, a relaxing escape among other adults, or a pampering experience in utmost luxury, there’s a cruise line to suit every lifestyle and budget.

At Dreamlines, we have 30+ different cruise lines in our portfolio, so you’re guaranteed to find the cruise line that’s right for you. Our cruise experts are be happy to advise you to help you plan your dream cruise vacation.

Read more: Cruise Lines overview

Can children go on a cruise?

Yes! Children and infants are welcome on nearly every cruise line. Some cruise lines even have special amenities for kids, such as waterparks, video arcades, babysitting services, and kids & teen clubs. On many cruise lines, children under 17 years old can travel at a reduced cruise fare, or even free!

Babies must typically be at least six months old to go on a cruise, and on some cruise lines, children must be accompanied at all times by an adult. Contact your cruise expert to find out the exact rules for cruising with children on your preferred cruise line. And in the meantime, check out our great selection of family cruises!

Is there any advice you have for first-time cruisers?

Cruising is an exciting vacation experience and has a very high rate of satisfaction. After the first cruise, most people can’t wait to cruise again and again! To make your cruise as enjoyable as possible, we recommend taking care of the following things:

  • Documents. Make sure you’ve got all your travel documents together before you go, you’ve completed your online check-in, and your deposit is paid in full.
  • Packing. Dress codes will vary by cruise line, but in general, you should bring weather-appropriate casual wear and comfortable walking shoes for the daytime, and formal or semi-formal wear for evening dining onboard.
  • Shore excursions. The earlier you book your shore excursion, the better your chance of securing a spot on your favorite tour.

Read more: Tips for first-time cruisers

I have limited mobility or other medical needs. Will this affect my ability to cruise?

Not necessarily! There’s a lot of variation in how accessible cruise ships are. ADA-accessible cruising is a growing trend, and some contemporary cruise ships are able to accommodate wheelchairs, walkers, and even electric scooters. Your personal cruise consultant can help guide you on which cruise lines, ships, staterooms, and itineraries are most accessible for people with limited mobility.

Do I need a passport to go on a cruise?

U.S. citizens on closed-loop (round-trip) Caribbean cruise that begin and end in the same U.S. port, currently do not need a passport to go on a cruise. A government-issued photo ID (such as a driver’s license) and proof of citizenship (such as an original birth certificate or passport card) is enough. Still, you may need a passport to enter some of the countries you visit on your cruise, and a passport is the only standard form of ID that is recognized in every country.

Dreamlines highly recommends getting a passport before you go on a cruise. Although there is a short list of cruise destinations U.S. citizens can visit without using a passport, a passport will guarantee you simpler airport transfers, worry-free travel, and additional peace of mind in case something unexpected happens. Your passport should be valid for at least six months beyond the end of your vacation.

If you go on a cruise that does not leave the United States, such as an American river cruise, you do not need a passport to travel.

For up-to-date information on passport and visa requirements, look up the U.S. Department of State’s country recommendations related to the countries you’ll be visiting on your cruise.

We also recommend you refer to the Department of State’s recommendations for cruise ship passengers.

Read more: Do you need a passport to go on a cruise?


How do I book a cruise?

Simply call Dreamlines toll-free at 1-888-403-1425, or fill out our contact form, and one of our cruise experts will contact you.

Once you’ve decided on the exact cruise, our cruise experts will work to ensure you receive the best price and great service! We can also assist you with securing shore excursions, travel insurance, flights, hotel stays, dining or beverage packages, and anything else you need for the perfect cruise vacation.

A modest deposit is required to reserve your cruise and lock in the price. For close in departures and cruises booked within the cruise lines’ final payment period, the total cruise fare will be required.

Is it better to book my cruise early or wait?

Since most cruise lines try to fill the ships far in advance, Dreamlines recommends: book early! Space on cruise ships fills up fast, and only by booking well in advance can you be guaranteed to get the cruise line, ship, sailing date and stateroom of your choice, all at the best available price.

If your travel dates are flexible, and you’re not particular about where you’d like to be located on the ship, there may be special pricing available last-minute. But if you’re traveling in peak season, you want to book a specific stateroom or suite, or you have limited vacation time, the safest bet is to book as early as possible.

Your cruise specialist can also advise you about cruise deals and exclusive offers to ensure you get the right cruise at the right price. Now that’s value!

Read more: When is the best time to book a cruise?

How should I pay for my cruise?

Dreamlines requires using a credit card to book your cruise. It’s the safest and easiest way to protect your vacation investment. Depending on the cruise line, most accept Visa, MasterCard, Discover and American Express. You will make your final payment directly with the cruise line or supplier and NOT with Dreamlines.

If you’re booking your cruise in advance, most cruise lines typically require a deposit. In some cases, you might get a slightly lower cruise fare if you pay a non-refundable deposit. Be sure to ask your cruise expert if your deposit is refundable or non-refundable, and always purchase travel insurance if you think your plans might change.

The final payment is typically due 60-90 days prior to departure. This varies by cruise line.

At the end of your vacation, you’ll receive an itemized balance of all onboard transactions and your charges will automatically be billed to the credit card you selected at boarding. Those wishing to settle their account with cash can usually do so on the day of departure. On ships with foreign currency, your balance may be converted into U.S. dollars, or you may use your credit card to make a payment using foreign currency. Check with the issuer of your credit card if a foreign transaction fee applies.

Will I need cash at any point?

Once onboard, you may need cash for in-port purchases or gratuities onboard, although most cruise lines will conveniently add gratuities to your onboard statement. Your key card is also your method of payment for everything you purchase onboard your cruise, so you won’t need cash for things like beverages, spa treatments, or snacks between meals.

Many ships also have ATMs available, and cash advances may be available at the casino, although fees may apply.

Should I purchase travel insurance?

Our experience shows that travel insurance is the best way to protect your vacation investment. In the case of an unexpected illness, family emergency, or unexpected loss or theft, travel insurance is the only way to protect yourself from financial losses. Many cruise lines require non-refundable deposits, and the cancellation penalties can be up to 100% of the cruise fare.

You can buy travel insurance directly with the cruise line, or through a third-party provider. Our cruise experts can help you find out which insurance option is best for your particular situation.

I’m a past guest / a senior citizen / a first responder / military / a student. Can I get special discounts?

Most cruise lines offer discounts for previous guests, and some allow you to collect points every time you cruise. Many cruise lines offer discounts for active and retired duty military members, first responders, teachers, and also have special fares for senior citizens. These special fares vary depending on the cruise line and sailing date.

But the best way to get a good deal is to book early. Dreamlines offers special cruise fares and low rates if you book a certain number of months in advance. And if you find a lower price for the same stateroom on the same voyage later, we will work to secure you the best price.

Read more about our best price guarantee

Also be on the lookout for seasonal discounts and special cruise deals. Cruise lines frequently offer cruise deals in the low season. Deals might include reduced cruise fares, special discounts for the third and fourth guests per stateroom, free or reduced cruise fare for children, discounted deposits, and onboard credit, just to name a few. Take a look at our cruise deals to see what deals are available at any given time.

I’ve already booked my cruise directly with the cruise line. Can I transfer the booking to you?

Yes! With our competitive pricing, exclusive offers and discounts, and expert knowledge, it’s obvious why you should turn to Dreamlines for your travel needs. Even if you’ve already booked with the cruise line directly, call us – it’s not too late to transfer your booking, even if you’ve already paid your deposit.

If you find a better price, better deal, or better offer, just give us a call at 1-888-403-1425 and our cruise experts will be happy to help you update your booking. We want you to have the best price possible for your cruise vacation.


What types of staterooms are there?

There are four main categories of staterooms on cruise ships: Interior, Ocean View, Balcony, and Suite.

Interior staterooms are the most affordable option. Located in the middle of the ship, these compact cabins are a good choice for people who plan to spend a lot of time at port or in the public areas of the ship, and who plan to only use the room for sleeping and changing.

An Ocean View stateroom lets in natural light through a porthole or a picture window, which you may or may not be able to open.

A Balcony Stateroom comes with a private balcony with a table and chairs where you can enjoy the fresh air and even take your meals outside. These staterooms are larger than Interior and Ocean View categories.

Suites are the most spacious and most comfortable option, with most cruise lines offering several different categories of suite. These may range from comfortable mini-suites, distinguished by separate sitting and sleeping areas and extra-large balconies, to extravagant multi-bedroom Owner’s Suites with private butlers and whirlpool baths.

Some ships have additional staterooms to accommodate different passenger constellations, from single staterooms for solo travelers, to family suites made for large groups, to connecting staterooms with a door between them that can be opened or closed at will.

Read more: How to choose the perfect stateroom

What is a guarantee stateroom?

A guarantee stateroom means the passenger selects the category of stateroom they’d like to stay in, but the exact room is assigned by the cruise line. Sound like a rough deal? Well, not quite. As a reward for their flexibility, passengers may get the benefit of lower cruise fares, or, if their selected cabin category is sold out, a free upgrade. This is a gamble that some passengers choose to take. If you’re lucky, you may get a good price on a nice stateroom or even get an upgrade for free. But if you’re unlucky, you may wind up with a stateroom in a noisy part of the ship, with an obstructed view (in the case of an Ocean View or balcony cabin), or far away from the areas you’ll be spending most of your time.

Each cruise line does guarantee staterooms a little differently – be sure to ask your cruise expert about the exact conditions before committing to a guarantee stateroom.

How many guests can stay in one stateroom?

All standard staterooms have space for at least two guests, and some have beds for an additional third or fourth guest. Interior, Ocean View, and Balcony staterooms typically have two twin beds or one queen size bed for two people, and some also have a pull-out sofa or Pullman bed for one or two extra guests. Suites vary by size and may have bedding for anywhere from two to ten people.

Solo passengers can book a standard stateroom, but they typically have to pay double cruise fare for their trip – known as a “single supplement.” Some cruise lines now offer a certain number of “single staterooms” where solo travelers can stay without the extra payment.

Traveling solo? Be sure to check out our singles cruises to find cruise ships which are particularly good for single passengers.

Read more: The best cruise lines for solo cruisers

Which part of the ship is the best to stay in?

It depends! Every part of the ship has its advantages and disadvantages. Generally speaking, most people want to avoid noisy parts of the ship, so make sure your stateroom isn’t directly below the buffet or a dance club. If you’re prone to seasickness, it’s best to get a stateroom in the middle rather than fore or aft, where the movement of the ship is less pronounced. You’ll also feel the movement of the ship less if you choose a stateroom on a lower deck. And an Ocean View or a Balcony stateroom can also help against motion sickness, because you’ll have a view of the horizon.

A stateroom near the elevators has the advantage of less walking time to get from place to place, but it’s also in a high-traffic area. If late-night revelers walking past your door is likely to bother you, it’s probably not the best place for you.

Otherwise, choose a stateroom close to the parts of the ship you think you’ll be spending the most time at. Whether it’s the pool, the spa, the casino, or the buffet, you’ll save yourself walking time by staying close by.

How do I book an accessible stateroom?

Some cruise ships are ADA accessible. All-deck elevator access, wide hallways, and accessible staterooms and bathrooms make them suitable for guests who have limited mobility or who are in a wheelchair. If anyone in your travel group has limited mobility and would like to book an accessible stateroom, talk to your cruise expert to discuss your specific situation and they can recommend an itinerary, ship, and stateroom to fit your needs.


What is the food like on a cruise ship?

In short: it’s delicious! For many people, the best part of going on a cruise is all the different dishes they can try. The dining options on cruise ships are many and varied, and most ships have a number of different restaurants to choose from.

Most cruise ships have a buffet, a main dining room, and one or more specialty restaurants.

The buffet is a place for casual, flexible dining. It’s open long hours, sometimes up to 21 hours per day, and is great for people who don’t like dressing up for dinner or who don’t like being held to a specific meal time.

The main dining room is a sit-down restaurant where, on most cruise lines, passengers are expected to dress nicely. Dining at the buffet or the main dining room is always included in the cruise fare.

Most major cruise lines also have other venues which serve food throughout the ship. The pool grill is a place where passengers can pick up salads, burgers and fries for a casual lunch above deck. There’s usually at least one café serving sandwiches and pastries to go with your coffee. Family-friendly cruise lines, such as Carnival Cruise Line and Disney Cruises, have a variety of kids’ meals on offer, including chicken nuggets, macaroni and cheese, and (in Carnival’s case) Green Eggs and Ham. And some may also have comfort food at a pub, frozen creations at an ice cream parlor, or sweet treats at a candy shop.

What is a specialty restaurant?

Though the menu changes every night, eating at the same venue every evening can seem boring – which is where specialty restaurants come in. Specialty restaurants are alternative dining venues that serve high-quality cuisine in a variety of environments. Steakhouses, seafood restaurants, Italian food, and French cuisine are all common styles of specialty restaurants. Celebrity chefs such as Emeril Lagasse, Jacques Pepin, Guy Fieri and others also have exclusive restaurants at sea aboard select ships.

The exact restaurants that are available on your cruise will vary by cruise line and by ship. In general, it’s best to reserve a table in a specialty restaurant right at the beginning of your cruise, or else via your travel agent before your cruise departs, because tables fill up quickly. Specialty dining is available for a small fee – either a flat fee per person or each item a la carte.

True foodies won’t want to miss out on the Chef’s Table experience, available for a fee on most major cruise lines. With so many delicious cuisines on offer, you’ll have to put in some miles on the treadmill when you return home!

Dreamlines recommends: research the onboard restaurants carefully before your cruise, and if you plan on dining in a specialty restaurant, make your reservation early – spots can fill up fast!

Is food available 24/7?

Food is available nearly 24/7 at the different dining venues onboard the ship. Most cruise lines also offer round-the-clock room service. Even if you miss a meal – for instance, if you slept too late and missed breakfast on a sea day – food is always available in one of the other locations. You won’t ever need to worry about going hungry!

I have special dietary needs. Can the cruise line accommodate them?

Yes! Whether you’re diabetic or vegetarian, gluten-free, kosher, or have food allergies, cruise lines are used to handling all sorts of different dietary requirements. To best make sure your needs are met, tell your cruise expert about any dietary restrictions you may have before booking so this can be noted in your cruise reservation, and speak with the restaurant manager after boarding the ship. Even if there are no dishes that you can eat on the menu, the chef will be more than happy to prepare something special at every meal that you can eat.

If you have severe food allergies, it’s safest to avoid the buffet, because of the risk of cross-contamination. In this case, eating at the main dining room or one of the specialty restaurants is your best bet.

When it comes to special dining needs on cruise ships, to some extent, it’s true that “what you pay is what you get.” While all cruise lines will be happy to accommodate your needs, it’s generally luxury cruise lines, boutique ships, and ships with a high level of personalized service that will remember your preferences night after night. Though all cruise lines take passenger health and safety very seriously, you’re likely to have better-quality food and more freedom of choice on a premium or luxury cruise.

Is there room service?

Yes! Room service is available on all cruise ships. Some ships offer it 24/7, while others stop late at night. On some, room service is available for a modest fee, while others include it in the cruise fare. Suite guests may also get free room service or even a personal butler that other passengers do not. Whether it’s a candlelit dinner in your suite, a continental breakfast on your private balcony, or a pizza to satisfy those late-night cravings, if you plan on ordering in a lot, talk to your cruise expert about which cruise line offers the best value for money for you.


What is there to do onboard?

Whatever you want! Cruise ships today offer a huge variety of onboard activities to keep you busy during the course of your cruise. Large ocean ships typically have multiple pools and hot tubs, an onboard salon and spa, a casino, a theater, a fitness center, and multiple bars and lounges for just hanging out and being social. Huge megaships, such as the newest ships from Carnival Cruise Line and Royal Caribbean, are jam-packed with activities to appeal to all age groups: surf simulators, rock climbing walls, bumper cars, laser tag, ice skating shows, dance clubs, video game arcades, and more. Some, such as Disney Cruise Line, have characters in costume for photo ops and meet-and-greets for small children. And the entertainment onboard can range from light cabaret performances and piano sing-a-longs to full-scale Broadway-style productions.

The ship’s spas offer far more than just haircuts and mani-pedis. Treat yourself to a massage, a body wrap, or a rejuvenating facial treatment. Some ship’s spas even have licensed cosmetologists who can perform high-tech anti-aging treatments. You can relax in the thermal suites, detox in the sauna, or take an invigorating soak in the thalassotherapy tool and come back feeling refreshed.

For those looking for a more quiet, relaxing vacation, there’s plenty of cruise lines offering that as well. Look for small ships and boutique cruise lines if you’re more interested in reading, socializing, or just sitting back and watching the waves go by.

Will I get bored?

No way! There’s so much to do and see while on a cruise, there’s no way you can get bored. Cruise ships stop in a different port nearly every day, so there’s always a new destination waiting to be explored. While at sea, it will take you a few days just to get your bearings and discover all the hidden spaces and activities the ship has to offer. Whether you prefer to spend your time perfecting your tan on the pool deck, getting pampered at the spa, getting to know your fellow passengers, or just cozying up in a quiet corner with a book, there’s something on a cruise for everyone.

What is there to do at night?

The after-dinner activities on cruise ships vary greatly by cruise line. On most cruise lines, the early evening is the perfect time to catch some live entertainment, whether it’s a Broadway show, a string quartet, or an acrobatic performance. Evenings are also a great time for some karaoke and dancing at the bar. On some European cruise lines, such as Costa and MSC, club culture is very popular, and passengers ranging from teenagers to older adults stay up dancing until the wee hours of the morning. Cunard, in classic British fashion, carries on the maritime tradition of ballroom dancing at night. And Princess Cruises shows Movies under the Stars, turning the pool area or the sun deck into an open-air cinema.

Do cruise passengers ever get seasick?

Many cruise ships are too big for passengers to get seasick, and new ships are equipped with modern stabilization technology to limit the amount the ship rocks with the ocean. That said, rough seas can strike at any time, so it’s best to come prepared. Small ships in particular may be especially tumultuous in case of a storm. It’s best to be prepared and pack some Dramamine just in case.

In case you do experience some motion sensitivity while onboard: ginger is your friend! Ginger in any form, from ginger mints, ginger tea, candied ginger, or fresh ginger, is nature’s remedy for nausea. If you begin to feel nauseous, break out some ginger and you may be amazed at how well it works.

Also, while you may be tempted to lie down, try to get some fresh air instead. Head to your private balcony or on the open deck and look out as far as you can toward the horizon. Usually, this will help your inner ear resolve the issue so you can get back to enjoying your fabulous cruise.

What kinds of people will I meet?

There’s no such thing as a typical cruise passenger, and you’re guaranteed to meet people from all walks of life. Couples and families, singles and seniors, small children and teenagers – everyone is welcome on a cruise. You may also meet lots of international passengers, particularly if you’re sailing on a European cruise line like Costa or MSC, and Cruise & Maritime Voyages and P&O attract lots of Brits and Aussies. In summer months and around the holidays, you’ll see lots of families traveling with children, and on longer voyages and in the off-peak season, you’re likely to see more retirees. Your cruise consultant can recommend a cruise line based on your personal preferences and lifestyle.

What kinds of clothes should I pack for my cruise?

First and foremost, dress for the weather! Check the weather report of your cruise destination a few days before departure and pack accordingly. If you plan on doing lots of shore excursions, bring comfortable shoes for walking. Going somewhere sunny, like the Caribbean or the Mediterranean? Don’t forget the hats, sunglasses, and sunscreen. Cruising to Alaska or the Baltic Sea? Remember it can get chilly, so bring a jacket and waterproof shoes just in case. If your cruise line has a Formal Night or you plan on eating in any of the sit-down restaurants during your cruise, double-check the ship’s dress code and bring appropriate dinner wear. And of course, don’t forget your swimsuit!

Read more: Dreamlines Packing List for Cruise Passengers, Cruise Line Dress Codes, Explained

Is smoking allowed onboard?

Smoking is allowed in designated spaces onboard. All cruise lines have at least one outdoor dedicated smoking area, and some allow smoking in certain indoor areas such as cigar lounges, nightclubs, and casinos. Most cruise lines do not allow smoking on stateroom balconies. If you smoke traditional or electronic cigarettes, ask the concierge at the beginning of your cruise where the smoking areas are onboard.

Can I bring my pet on my cruise?

It’s rare, but it’s possible: Cunard’s Queen Mary 2 allows dogs and cats on their Southampton-New York transatlantic line. The animals must stay in a kennel and will be fed, walked, and looked after by the Kennel Master. These cruises are popular, and only a limited number of kennels are available on each cruise, so be sure to book far in advance if you’re interested in taking your pet with you on vacation. Make sure they have all the proper vaccinations and paperwork to enter the UK before you go.

Cunard is the only cruise line that allows pets. Some cruise lines make allowances for certified service animals, while others have a strict no-animals-on-board policy.

Do I need to tip?

Yes! Your bartender, server, and cabin steward will all appreciate this expression of your thanks, and a small tip can go a long ways in ensuring excellent service. It’s also appropriate to tip tour guides, drivers, and onboard entertainers. Unless your cruise line explicitly states that gratuities are included in the cruise fare, it’s a good idea to stock up on small bills before your trip so you can show your thanks for good service.

Many cruise lines now allow you to pre-pay the recommended gratuities at the start or end of your cruise. This can be a worry-free way to make sure all members of the service staff are compensated fairly – not just the ones you have direct contact with. It can also save you the trouble of tracking down all your favorite crew members on the last night of the cruise. If you go this route, keep in mind that cash in hand is still the best way to ensure good service.

On many cruise lines, automatic service charges are added to items like alcoholic drinks and spa treatments. You can choose to increase or decrease this charge as you see necessary, based on the level of service you feel you’ve received. Be sure to review the tipping policy carefully of your selected cruise line before you go to avoid any nasty surprises when you get your final bill.

What kinds of electrical outlets are onboard?

Nearly all major cruise lines have US-style two-prong sockets. British cruise lines like P&O Cruises have only a three-prong UK-style outlet, and most MSC ships have European-style, 220V outlets. If you’re traveling on an international cruise line, be sure to pack the right kind of adapter to charge your phone, camera, and other devices during your trip.

Newer ships are usually equipped with multiple outlets per stateroom, perfect for charging all your personal electronics. But sometimes on older ships, you may have just one single outlet to share between all members of your group. To be safe, you may want to pack a power strip so you can charge multiple devices at once – though make sure it doesn’t contain a surge protector, as these can interfere with the ship’s electric system and are banned onboard.

Items not to bring include hair dryers, hair straighteners, and curling irons. These devices may not work with the voltage on the ship, so it’s best to leave them at home and use the hair dryer provided in your stateroom – or risk breaking your favorite curler.

Will my valuables be safe onboard?

Staterooms on cruise ships come standard today with a digital safe, so you can rest assured your valuables will be safe onboard. Maybe you need a safe place to store your wallet while you go on the water slide. Or maybe you’re planning on breaking out the heirloom jewels on Formal Night, but you need a safe place to store them until then. Never fear – your in-room safe provides the perfect place to store your bling until you really need it.

If you’ve got an item of value that won’t fit in your cabin’s safe, safe deposit boxes are also available on many ships. Ask about them at the concierge desk.

Can I do laundry onboard?

Some cruise lines have self-service laundry facilities onboard, while others offer a laundry service. This service usually comes with a fee, although sometimes guests staying in suites, traveling with a luxury cruise line, or traveling on a longer itinerary receive one or two bags of laundry for free. If your cruise is 10 days or less, it’s usually easier to just pack enough clothing to get you through the trip. But on longer itineraries, you’ll want to do laundry at least once during your journey.

Shore Excursions

How close is the port to the city center?

It varies. While some cruise terminals are located right at the edge of major cities, others can be located up to three hours away. The Port of Galveston, for instance, is located about an hour’s drive from Houston, and the Port of Los Angeles is also located somewhat outside the city center. Additionally, the nearest cruise port to Rome is located in Civitavecchia, an hour and a half’s drive from the city center, and it takes two and a half hours to drive to Berlin from the cruise port of Warnemünde. Make sure to take this into account when planning your onshore activities.

Cruise ports are also rarely located close to airports, so if you’ll be flying to or from the port, be sure to allow plenty of time to transfer.

Is it better to book a shore excursion or explore on my own?

Dreamlines recommends booking an organized shore excursion in order to maximize your experience onshore. With the limited amount of time you’ve got at your destination, you won’t want to waste any of it getting lost, traveling from A to B, or waiting for a taxi. A shore excursion is an easy, convenient way to experience the highlights of a destination as well as to learn more about the culture and history than you would exploring on your own.

It’s also the best way to guarantee you’ll get back to port in time. The ship waits for no one, and if you miss the final call, it doesn’t matter if you lost track of time or were stuck in traffic – the ship will leave without you, and you’ll be responsible for finding your own way to the next port. By booking an official shore excursion, you’ll be guaranteed to make it back to the ship in time for boarding.

Search shore excursions

What types of excursions are there?

Shore excursions are as diverse as the destinations they visit. Whether it’s snorkeling among coral reefs in the Bahamas, attending a symphony in Vienna, a barbecue on the beach in Jamaica, or whale watching in Alaska, there’s something for everybody.

Where can I book a shore excursion?

Dreamlines is your one-stop shop for planning your dream vacation. You can book a shore excursion quickly and easily right on our site: Search shore excursions

What if I miss the ship?

If you’re exploring onshore on your own and you return to port late, the ship will leave without you, and you’ll be responsible for finding your own transportation to the next port of call.

It’s exceedingly rare for passengers to miss their departure when on a shore excursion with Dreamlines, but if it does happen, rest assured that we’ll help you make your way to your next port of call.

How physically demanding are shore excursions?

There’s a shore excursion out there to match every activity level. Whether your dream is to hike through the rainforests of New Zealand or Central America, or you’d prefer to take it easy on an air conditioned bus on a city tour, we’ve got something for you. Some shore excursions involve a lot of walking, such as guided tours or a nature hikes. Some involve more sitting, such as going to the ballet or watching a traditional song and dance performance. And some take place on any manner of vehicle, such as buses, boats, Segways, gondolas, Jeeps, bicycles, and more.

Our shore excursions are ranked by the amount of physical activity they require: minimal (easy), moderate, and significant (difficult). Easy shore excursions require light walking and may involve a small number of stairs. Shore excursions requiring a moderate activity level require more walking, and may involve flights of stairs or irregular terrain. Difficult shore excursions are recommended only for passengers in good physical health, as they require a large amount of walking and climbing, and often involve uneven terrain.

Some shore excursions are suitable for people with limited mobility, provided the passenger doesn’t need excessive assistance to embark and debark the ship. If anyone in your group is disabled, in a wheelchair, or has limited mobility, talk to your cruise expert before booking a shore excursion, and they can help you find one that fits your needs.

Should I tip my guide/driver?

Yes! Nothing says “thank you” for a job well done like a well-timed tip. Even passengers on all-inclusive cruise lines where gratuities are not expected for the cabin stewards and the crew should tip on shore excursions. Drivers and tour guides don’t work for the cruise line directly – they are usually contracted via a third-party company and their wages do not come from your cruise fare.

Pre/Post Cruise

Is it possible to extend my cruise?

Of course! While you won’t be able to stay on the ship longer, you can certainly spend more time in the arrival city once your cruise is over.

What if I want to spend more time in the departure or the arrival city?

Then do it! Pre- and post-cruise packages are a popular way to extend your cruise vacation and to experience a destination more deeply. Talk to your cruise expert about arranging hotel stays, port transfers, and even activities and tours before or after your cruise. Just tell us where you want to go, and we’ll handle the rest.

Can you help me book a flight?

Yes, our cruise experts are happy to help you book flights, hotels, travel insurance, and anything else you might need for your dream vacation. Just call 1-888-403-1425 and ask!

Alternatively, you can search our selection of cruise and flight packages, where flights from major airports are already included in the cruise fare.