Emerald Waterways Terms & Conditions
EMERALD WATERWAYS IS A BRAND OWNED AND OPERATED BY SCENIC TOURS (USA), INC. ANY REFERENCE HEREIN TO “EMERALD” REFERS TO SCENIC TOURS (USA), INC. BY BOOKING A TOUR, CRUISE OR OTHER VACATION PACKAGE WITH EMERALD AND PAYING THE BOOKING DEPOSIT, YOU ARE AGREEING TO THESE TERMS AND CONDITIONS, WHICH CREATES A BINDING CONTRACT BETWEEN EMERALD AND YOU, THE CUSTOMER. PLEASE READ THIS CONTRACT CAREFULLY, AS IT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING, WITHOUT LIMITATION, PENALTIES FOR CANCELLATION AND SPECIFIC LIMITATIONS ON OUR LIABILITY.
Booking Deposit. You must pay the deposit listed on the itinerary (the “ Deposit”) within 3 days of booking your travel. Your Booking will be automatically canceled if your Deposit is not received by Emerald on orbefore the due date. Deposits are non-refundable and non-transferable, except as otherwise stated herein.
Final Payment. The balance of the Tour Price must be paid no later than 90 days prior to the tour departure date. Failure to pay the balance within 90 days of the tour departure date will result in cancellation of your trip and loss of the Deposit.
Bookings Within 90 Days. If you place a booking with Emerald within 90 days or less of your chosen departure date, full payment of the Tour Price is required before we can request and confirm your booking. If the touris not able to be fully confirmed, then we will refund all funds paid to us, and Emerald will have no further obligations or liability to you in respect of your booking.
Late Booking Fee. A late booking fee of $50.00 per booking is payable on all bookings made within 21 days of tour departure.
Variation Fee. An administration fee of $50.00 is payable for each variation to your booking (except variation to the tour departure date, which will attract cancellation fees, as set out below). Emerald may choose toaccept or reject your request for variation in its sole discretion.
Payments to Travel Agents. In the event you booked your tour through a travel agent, your travel agent may forward your deposit or final payment to Emerald on your behalf. Emerald is not responsible for any payments made to travel agents and, therefore, a payment to your travel agent will not be deemed a payment to Emerald unless and until such payment is received by Emerald and the funds fully clear.
Cancellation Notice. Cancellation notices must be issued to Emerald in writing during its regular office hours. Any changes to your tour departure date or name changes will be deemed a cancellation and the applicablecancellation fees will apply.
Cancellation Fees. In the event of cancellation, you will be liable to pay Emerald cancellation fees calculated in accordance with the following table. Please note that in the event of cancellation you may also be obligated to pay cancellation fees to third parties including, without limitation, airlines.
NO. OF DAYS’ NOTICE PRIOR CANCELLATION CHARGE TO TOUR COMMENCEMENT (per person):
90 days and greater Loss of Tour Deposit
89-60 days 35% of Tour Price
59-30 days 50% of Tour Price
Less than 30 days 100% of Tour Price
† Airfare From price is based on low season; a high season surcharge will apply to some dates. Applicable airline and airfare will be advised at time of airfare booking. All airfare prices are an indication only and subject to confirmation.
Air Reservations/Ticketing. Payment in full is required for all airfares at the time of booking.
Airline Seating & Special Requests. Seats are limited in our contracted class of service and may not be available on every flight. Emerald does not hold block space on any airline and therefore does not provide any assurance of seat availability for every single tour departure date. Seat assignments and meal preferences may be requested at time of booking but remain subject to availability on a first come first served basis. Emerald does not assureany such requests will be granted. Not all airlines offer pre-assigned seats and some may impose additional charges for pre-assigned seats. Any additional charge imposed by any airline will be at your sole expense. Seating is solely under the control of the airline, as are the itinerary changes resulting from flight delays and schedule changes. Flight cancellations, delays and schedule changes are the sole responsibility of the airline and Emerald accepts no responsibility or liability for such delays or rescheduling.
Airline Fuel Surcharges, Taxes, Fees and Restrictions. All airfares quoted at the time of your booking, will be based on round trip purchase and will include air-related taxes, fees and fuel surcharges imposed by theairlines. Any additional fees charged by the airlines such as checked baggage fees, seat selections and/or any other services are your sole responsibility.
Cancellations. The cancellation fees listed above do not include any cancellation fees that may be imposed by the airlines. In cases when paper tickets are issued, no refund will be made for canceled air tickets untiltickets are returned to Emerald. Non-refundable tickets cannot be refunded under any condition. Please ensure that any returned airline tickets are sent by certified or registered mail. Lost ticket replacement can take up to one year andprocessing fees may be assessed.
Itinerary Variations. While Emerald will make reasonable efforts to operate the tour in accordance with your itinerary, changes or substitutions may be necessary for reasons outside Emerald’s control or other Force Majeure Events (as defined in paragraph 12 below). At certain peak periods duplicate departures may operate, and sometimes in reverse order; hotels may also vary from those stated on the itinerary pages. On tours that include cruises, the ship may be changed due to operational reasons. Departures in early and late season are potentially operated in cool weather conditions. As a result, slight itinerary variations may occur, and certain activities may not be availabledue to seasonality or weather conditions. Availability of certain activities may also be limited due to itinerary variations. If your tour enjoyment may be diminished by such limitations, please check with your Travel Agent before makingyour reservation. Emerald reserves the right to substitute (at the nearest reasonable standard) another vessel or motorcoach for all or part of the itinerary and also provide alternative accommodation, where necessary. Emerald is not liable to you for any variations in the tour itinerary caused by Force Majeure Events.
Tour Cancellation. Your booking is conditional on Emerald receiving a minimum number of bookings to operate the tour and ensure an enjoyable group atmosphere. Where sufficient numbers, as determined by Emerald in itssole discretion, are not achieved, Emerald may cancel or suspend a scheduled departure of the tour. Emerald will use commercially reasonable efforts to provide notice of canceled or suspended tours at least 60 days prior to the scheduleddeparture date. Emerald will endeavor to notify you of any changes to your tour itinerary in the following manner: (a) if prior to your tour departure, by telephone, email or mail; and (b) if during your tour, personally by your CruiseDirector or Tour Director. In the event a tour or cruise is canceled by Emerald for any reason prior to departure, Emerald will use commercially reasonable efforts to offer the closest available tour or cruise departure. If the replacement tour price is less than the scheduled tour, you will receive a refund in the amount of the difference or if the replacement tour is more than the scheduled tour you will be required to pay the difference. If you accept the alternative tour or cruise departure, you will be bound by these Terms and Conditions with respect to the alternative tour or cruise. If you do not accept the alternative tour or cruise departure within a period of 7 days, then this Contract will be terminated and Emerald will refund all monies that you paid directly to Emerald and Emerald will have no further liability to you. Emerald will not be liable for any third party costs you incur as a result of cancellation, including without limitation, for airfares or other arrangements booked independently through or paid to a travel agent or other third party.
Tour Delay. Where Emerald delays the departure of a tour or cruise, for whatever reason, for more than 7 days, as your sole and exclusive remedy you may terminate this Contract and Emerald will either: (a) provide youwith a full refund of all amounts paid to Emerald; or (b) provide you with a credit towards future tours with Emerald which will be valid for 24 months from the date you notify us of the termination of this Contract.
Noise, Vibration and Odor. While Emerald takes reasonable steps to minimize noise, vibration and odors on the cruise ships, you acknowledge and accept that some noise, vibration and intermittent odors may be experienced on vessels and that Emerald will not be liable to you in relation to any such noise, vibration or odors.
Young Passengers. Children under 12 years old are ineligible to participate in our tours, except for applicable Christmas tours and cruises, and then only if accepted by Emerald in its sole discretion. Due to the availability of alcohol on many of our vacation packages, children and other persons under 21 years of age must be accompanied by a person over the age of 21 (an “Adult”) and must share their accommodation with that Adult.
Bus Safety. You acknowledge and agree that if you travel on a bus or motorcoach as a part of a tour, you are required to comply with any and all recommended safety requirements including, without limitation, remainingseated at all times while in the bus or motorcoach and wearing a safety belt while seated in the motorcoach. Neither Emerald nor its affiliates or Providers shall have any liability to you or any third party for any injuries, illness or death resulting from your failure to adhere to applicable safety recommendations.
Physically Challenged Guests. Emerald strives to provide a safe, enjoyable and memorable travel experience for all passengers. Sightseeing in many historic towns and cities can only be undertaken by walking tours ofup to 5 km (3.2 miles), often on uneven surfaces. Some tours include mountain excursions involving high altitudes. Consequently, a reasonably adequate (and sometimes high) level of fitness is required for many of our tours. Please consult with your doctor to ensure that you have an adequate level of fitness and are in good health before participating in these included excursions. Emerald will not provide any refunds if you are not able to participate in any portion of the tour. Most transportation services are not equipped with elevators or wheelchair ramps, and cabin doors and rest rooms may not be wide enough to provide access for standard wheelchairs. Emerald will make reasonable attempts to accommodate the special needs of its physically challenged guests, but is not responsible in the event it is unable to do so. Nor is it responsible for any denial of service by vessel operators, air carriers, hotels, restaurants or other Providers. We regret that we cannot provide individual assistance to our customers for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or for other personal needs. A qualified and physically able companion must accompany travelers who need assistance and must assume full responsibility for their well being. Please note that motorized scooters are not suitable on international tours, and are may not be permitted incertain countries.
Safety. Passengers must follow Tour/Cruise Director and crew instructions at all times to ensure on tour safety. You acknowledge that failure to do so will result in restricted access to areas on tour, or if necessaryfor your own safety and that of other passengers, withdrawal from the tour. If Emerald, or our staff or Providers are of the view you are negatively affecting your own health, safety or enjoyment, or that of other passengers, Emerald mayterminate your continued participation in the tour immediately and in such event, Emerald will not be liable to you for any loss, cost or damage resulting from your withdrawal from the tour. If you are withdrawn from the tour, you must make your own travel arrangements at your own expense. You hereby acknowledge and agree that neither Emerald, nor any of its affiliates or Providers, are responsible for any damages, costs or expenses that may arise from the decision toexclude an individual from participating on all or any portion of an Emerald tour, or from any activities or accommodations on an Emerald tour.
Passport/Visas. You must have a passport valid for six months past the expected end date of your tour. It is also your responsibility to obtain valid entry visas for all countries where so required, prior todeparture. Failure to obtain correct documentation may affect your participation in all or any portion of the tour. Emerald will not provide any refunds if you are not able to participate in the tour, or any part thereof. You will be responsible for any costs you incur as a result of your failure to obtain the required documentation including, without limitation, any costs associated with rejoining the tour or returning home.
Vaccinations. Immunization requirements vary from country to country. Please consult your personal physician, a local public health board or the US Centers for Disease Control and Prevention (CDC) in Atlanta (404-322 -4559 or www.cdc.gov/travel). Required inoculations, if any, must be recorded by traveler’s health practitioner on a valid vaccination certificate which the traveler must carry for proof of inoculation where required.
Smoking. You acknowledge that vessels, motorcoaches and other vehicles, restaurants, hotels and other accommodations do not permit smoking. Although Emerald may attempt to provide opportunities for smoking during thetour, Emerald does not guarantee such opportunities will be available.
Sun Deck. Operation hours may be limited due to the passage of low bridges or other restrictions by local authorities.
Waiver of Responsibility. Without intending to limit the generality of the other limitations and disclaimers set forth herein, You hereby acknowledge and agree that Emerald accepts no responsibility and will not be liable to you or any third party for any loss, cost or damage (including loss of enjoyment) suffered directly or indirectly in connection with: (1) any tour risks or other aspects of the tour of which you were notified in these Terms andConditions; (2) any change to your itinerary or delays in departure or arrival times of aircraft or otherwise during the conduct of the tour; (3) any loss or damage to your baggage; (4) any personal injury or death resulting from acts or omissions, including negligence, of any third parties providing goods or services to you during the tour, including air carriers, hotels, shore excursion operators, restaurateurs, transportation providers and medical personnel; or (5) any loss of enjoyment by you due to circumstances outlined in these Terms and Conditions or otherwise beyond Emerald’s control. You further acknowledge and agree that, in issuing tickets and coupons for transportation of the customer byany means and making arrangements for hotel or other accommodation, Emerald is not acting as principal but only as agent for the companies, corporations or persons providing or offering the means of transportation and accommodation and,therefore, accepts no responsibility for their acts or omissions.
Limitation of Indirect and Consequential Damages. NOTWITHSTANDING ANYTHING TO THE CONTRARY, NEITHER EMERALD NOR ITS PROVIDERS OR SUPPLIERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT AND/ORCONSEQUENTIAL DAMAGES OF ANY KIND, RESULTING FROM THEIR PERFORMANCE OR FAILURE TO PERFORM PURSUANT TO THE TERMS OF THIS CONTRACT OR ANY OTHER DOCUMENTATION ENTERED INTO IN CONNECTION HEREWITH, OR RESULTING FROM THE FURNISHING, PERFORMANCE OR USE OF ANY OF EMERALD’ S PRODUCTS OR SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Exclusive Remedy; Limitation of Direct Damages. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOUR SOLE REMEDY IN THE EVENT OF A BREACH BY EMERALD OF ANY OF ITS OBLIGATIONS HEREUNDER SHALL BE LIMITED TO ONE OF THE FOLLOWING REMEDIES, AS APPLICABLE: (A) IN THE CASE OF GOODS, IN EMERALD’S SOLE DISCRETION, REPAIR OR REPLACEMENT OF SUCH DAMAGED OR FAULTY GOODS WITH THE SAME OR EQUIVALENT GOODS OR THE REIMBURSEMENT OF THE AMOUNT YOU PAID FOR SUCH GOODS, OR (B) IN THE CASE OF SERVICES, IN EMERALD’S SOLE DISCRETION, SUPPLYING THE SERVICES AGAIN OR REIMBURSING THE COST YOU PAID FOR THE SUPPLY OF SUCH SERVICES. NOTWITHSTANDING ANYTHING TO THE CONTRARY, HOWEVER, IN NO EVENT WILL THE TOTAL AGGREGATELIABILITY OF EMERALD AND ITS PROVIDERS AND SUPPLIERS FOR ANY CLAIMS, LOSSES OR DAMAGES WHATSOEVER ARISING OUT OF THIS CONTRACT EXCEED THE TOTAL FEES PAID BY YOU AND ACTUALLY RECEIVED BY EMERALD WITH RESPECT TO THE TOUR OR CRUISE WITH RESPECT TO WHICH THE CLAIM AROSE. THE LIMITATIONS OF LIABILITY AND EXCLUSION OF CERTAIN DAMAGES SET FORTH HEREIN SHALL APPLY REGARDLESS OF THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
Disclaimer of Warranties. TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, EMERALD MAKES NO REPRESENTATIONS OR WARRANTIES, AND HEREBY DISCLAIMS ANY OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH REGARD TO ANY OF ITS PRODUCTS AND SERVICES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTY ARISING FROM THE COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE OF TRADE, OR ANY IMPLIED WARRANTIES PERTAINING TO TITLE. WITHOUT LIMITING THE FOREGOING, EMERALD DOES NOT WARRANT THAT YOUR TOUR WILL BE WITHOUT DELAY, INTERRUPTION OR CHANGE.
Class Action Waiver. THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON GUEST’S OWN BEHALF INSTEAD OF THROUGH ANY CLASS ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST EMERALD WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS ACTION OR AS PART OF A CLASS ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAWENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. IF GUEST’S CLAIM IS SUBJECT TO ARBITRATION UNDER PARAGRAPH 16 BELOW, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS. GUEST AGREES THAT THIS SECTION SHALL NOT BE SEVERABLE UNDER ANY CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH IN PARAGRAPH 16 BELOW, AND IF FOR ANY REASON THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION.
Indemnification. In consideration of the services and arrangements provided by Emerald, you, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless andagree to indemnify Emerald and its owners, officers, directors, agents, contractors, subcontractors and employees from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your travel in connection with your vacation package and any activities conducted in conjunction therewith.
Acknowledgment of Waiver of Rights. Regardless of the situation or circumstances giving rise to a claim, you are hereby waiving rights and remedies that you may otherwise have under applicable law if you did not enterinto and agree to be bound by these Terms and Conditions including, without limitation, limitation of remedies, waiver of warranties and limitations on your right to seek damages against Emerald and certain third parties. In consideration of participating in my vacation package, my signature on my journey application indicates that I have, on the date shown, read and understood this document and I acknowledge that it affects my legal rights and agree to bebound by its terms. My signature also signifies my intention to relieve and indemnify Emerald, its owners, officers, directors, employees, agents, contractors and subcontractors from any liability for personal injury, property damage or wrongful death which I might suffer during my participation in the scheduled vacation package.
Survival. This Paragraph 13 shall survive any termination of the Contract.
CALIFORNIA. This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the Seller of Travel was registered and participating in the TCRF at the time of sale and the passenger is locatedin California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the Seller of Travel, not to exceed $15,000. Aclaim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating Seller of Travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation; P.O. Box 6001; Larkspur, CA 94977-6001; or by visiting TCRC’s website at: www.tcrcinfo.org.
WASHINGTON. If transportation or other services are canceled by the Seller of Travel, all sums paid to the Seller of Travel for services not performed in accordance with the contract between the Seller of Travel and the purchaser will be refunded within thirty (30) days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen (14) days after cancellation by the Seller of Travel to the purchaser unless the purchaser requests the Seller of Travel to apply the money to another travel product and/or date.
NEVADA. RECOVERY FUND FOR CONSUMERS DAMAGED BY SELLERS OF TRAVEL. You may be eligible for payment from the Recovery Fund if you have paid money to a Seller of Travel registered in Nevada for the purchase of travel services or a vacation certificate and you have suffered certain financial damages as a result of the transaction. To obtain information relating to your rights under the Recovery Fund and the filing of a claim for recovery from the Recovery Fund, you may contact the Consumer Affairs Division of the Department of Business and Industry at the following locations:
SOUTHERN NEVADA: 1850 East Sahara Avenue, Suite 101, Las Vegas, Nevada 89104, Phone: (702) 486-7355, Fax: (702) 486-7371, e-mail: [email protected]
NORTHERN NEVADA: 4600 Kietzke Lane, Building B, Suite 113, Reno, Nevada 89502, Phone: (775) 688-1800, Fax: (775) 688-1803, e-mail: [email protected]
CALIFORNIA. Scenic Tours (USA), Inc. is registered with the State of California as a Seller of Travel, CST2113082-40 and is a participant in the Travel Consumer Restitution Fund which provides restitution in certaincircumstances to guests who are residents of California. Registration as a seller of travel does not constitute approval by the State of California. California law requires certain sellers of travel to have a trust account or bond. This business has a trust account in the amount of [$X].
FLORIDA. Scenic Tours (USA), Inc. is registered with the State of Florida as a Seller of Travel, Registration No. ST38992.
OTHER USEFUL INFORMATION
Clothing. We recommend smart casual and comfortable clothing. Please bring comfortable walking shoes for sightseeing, which includes walking over rough and uneven ground. Dinner attire is casual-open-neck shirts, slacks and dresses. Coats and ties may be worn but are not required. The Captain’s Welcome and Farewell Dinners are dressy but not formal. For winter months we recommend a warm coat, gloves, water-resistant footwear and an umbrella. Comfortable walking shoes are recommended as you will need these daily while sightseeing, which includes climbing through ruins and crossing rough ground. Closed-in shoes are recommended to keep out the dust and sand.
Laundry. Laundry services are available on river cruise ships at an additional charge. There is no dry cleaning on river cruise ships.
Internet Services. Internet Services are available on board Emerald ‘Star-ships’ and your cruise at no additional charge. Internet availability and quality may vary from country to country and can also be affected bytechnical issues, weather or unfavorable terrains and other factors outside our control. We do not guarantee the availability and quality of internet connections.
Dining. Dining rooms are single dining sessions, open unreserved seating. The restaurant manager is responsible for the seating arrangements.
Currency and Credit Cards. Most countries visited in Europe will use the Euro although some still have their own local currency. Many locations accept major credit cards. ATM machines are located onshore at some stops. Prior to departure passengers should confirm that their ATM card and PIN will work overseas. All purchases on board are charged to the passenger’s shipboard account. The on board currency on river cruise ships is the Euro. Shipboard accounts may be paid by Euro or by Credit Card. The onboard currency on Russian river cruise ships is the Ruble. Shipboard accounts can only be paid by credit card.
Any ticket for European Cruising including without limitation France and Russia is also subject to specific limitations of liability and time limits for making claims against the vessel owner as contained in the laws of Switzerland (incorporating the Athens Convention Relating to the Carriage of Passengers and their Luggage by Sea, 1974 (and the protocols of 1976 and 1990) (“the Athens Convention”), the Central Commission for the Navigation of the Rhine Convention (“the CLNI”), the Strasbourg Convention on the Limitation of Liability of Owners of Inland Navigation Vessels, 1988 (“the 1988 Convention”) and the International Convention on Limitation of Liability for Maritime Claims, 1976 (“the 1976Convention”), as set out in clause 6 of the Cruising Ticket Contract).
Cruise Director. An experienced English-speaking Cruise Director accompanies every departure on Emerald “Star-Ships.” They are there to ensure your comfort, answer questions and make your holiday relaxed and memorable. Cruise Directors are employed by Emerald.
On Board Language. The language on board Emerald ‘Star-Ships’ is English. All staff, crew and tour guides speak English and all announcements and lectures will be made in English
Medical Services. River Cruise Ships (with the exception of Russia) do not carry a doctor on board; however due to close proximity to land medical services can be called rapidly. Medical costs are at the passenger’s own expense. Due to the large number of passengers on board, Emerald cannot provide a personal escort for medical visits. We strongly recommend travel insurance. Neither Emerald nor its Providers are liable for providing medical care or follow-up medical care or supervision that you may require or choose to accept during the tour.
Electricity. On board electricity is 220V. A power plug adapter will be required to use small appliances such as electric shavers, clocks, mobile phone chargers, etc. Emerald does not provide the required adapters. Hairdryers and Safes are available on board the Emerald ‘Star-Ships’.
Group Sizes. The number of participants will be limited to 40 guests on each coach for land tours over nine days in duration.
Single Travelers. Early incentive offers are not combinable with reduced single supplements of E and D cabins. Single travelers offer is half the offer of twin share price.
EARLY BOOKING INCENTIVES. Early booking incentive fares are sailings subject to availability at time of booking. You must book during the specified date and at least 90 days prior to departure to receive Early Booking savings discounts/credits. This offer is not combinable with any other offer. Please note cruises and/or tours may not operate in all months. Specific tour departures are as outlined on the tour itinerary page. All bookingsare subject to Emerald’s full terms and conditions.
Air Credit Offers. These offers are based on airfares booked by Emerald. A non-refundable deposit of $1,500 per person is due prior to ticketing. Emerald reserves the right to ticket the airfare upon receipt of deposit. Offer cannot be combined with any other offer and may be withdrawn at any time. Offer is subject to availability of appropriate airline class and once sold out surcharges will apply.
***Taxes are defined as all airline and government taxes and surcharges. Taxes are subject to change and will be confirmed at the time of issuing air ticket. Flight Reservations Dependent on departure date and time of booking the required booking class for airfare offer may be too far in advance to book with the appropriate airline. If the required booking class is unavailable air surcharges will apply. The flight quote including air taxes and surcharges will beconfirmed once all air sectors are booked and confirmed.
Business Class Upgrade Guests have the opportunity to upgrade their International flights to Business Class from as little as $999 each way (subject to availability and pricing changes). Paid Business class travel is guaranteed on transoceanic flights only; travel in economy class may be required within North America, Europe or Asia. Business Class upgrades are subject to availability and may not be available on all sailings.
All prices herein are stated in U.S. Dollars.